Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your use of treeservicebuffalony.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they affect your legal rights and obligations.
By accessing or using the Website, you accept these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without prior notice. If you keep using the Website after changes take effect, that means you accept the revised Terms. The Website is intended for people in the United States and its territories. You confirm that you are legally able to enter into this agreement and that you meet those location requirements.
Our Privacy Policy explains how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you acknowledge that you have read the Privacy Policy and agree to it.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that lets homeowners and consumers submit service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, rules, or licensing requirements.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, exposure to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you send a form, you consent to our use of your information as described in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone, including autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- Any information you submit is true and complete.
- We may monitor or record phone calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet all of the following requirements:
- Be at least 18 years old.
- Be located in the United States or one of its territories.
- Not be prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you represent that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted here are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete, harass others, or break the law.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unsolicited outreach.
- Make false statements or misrepresent yourself.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove its security protections.
We may suspend or end access at any time without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent and warrant that:
- You own the content or have the right to submit it.
- The content does not violate any law or infringe anyone else's rights.
We may use feedback for any lawful purpose without compensation or any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, services, or practices. Your use of those sites is governed by their own terms and policies.
8. No Endorsement or Contracting
We do not verify, guarantee, or endorse any provider. Any quotes shown are for information only and are not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. You do not have to provide consent in order to buy services. See Section 2 for details on how to opt out.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is between you and that provider alone. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; comparable waivers apply wherever allowed by law.
11. Intentional False Information
If you provide false contact details or an incorrect address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms gives you ownership rights in that material.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website, or your access to it, at any time. Some terms, including disclaimers and arbitration provisions, will still apply after termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us, whichever is greater or applicable under law.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create legal liability.
19. Electronic Communications
You agree to receive communications electronically through email or notices posted on the Website. Those communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Any dispute is subject to binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be resolved through written submissions.
- Class actions and jury trials are not permitted.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Non-arbitrable disputes must be brought in state or federal courts in Delaware.
22. International Use
The Website is operated from the United States. If you access it from outside the U.S., you do so at your own risk.
23. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be brought within one year unless the law requires a different period.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is unenforceable, the rest remains in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
Third parties do not receive rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
